Returns & Refunds

Returns & Refunds

30-Day Money-Back Guarantee

We offer a risk-free 30-day guarantee on all products. If your posture or comfort haven't improved, you can return your product for a full refund — no questions asked.

Eligibility for Returns

  • Item must be in good condition
  • Returned within 30 days of delivery
  • Must include all accessories

Non-Returnable Items

  • Items damaged due to misuse
  • Items returned after 30 days
  • Gift cards

Refund Processing

Refunds are issued to your original payment method within 3–7 business days after inspection.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

How to Start a Return

Email us at support@alignapulse.store with your order number, reason for return, and a photo of the item. We'll respond within 24 hours.